Privacy Policy

At Nine Beauty, we take your privacy seriously and are committed to protecting your personal information. As a brand that creates clean, clinically-effective, fruit-powered skincare products, we believe in transparency and trust. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your privacy. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best possible shopping experience and to improve our services. This information includes:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, billing address, shipping address, and payment information.
  • Non-Personal Information: We may automatically collect non-personally identifiable information, such as your IP address, browser type, device information, and browsing activity on our site.
  • Cookies: Nine Beauty uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to help us remember your preferences and improve site functionality. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to provide you with a smooth and efficient experience, including:

  • Processing Orders: To fulfill your orders, manage payments, and deliver your Nine Beauty products.
  • Customer Service: To respond to your inquiries and provide customer support.
  • Personalization: To tailor our website, offers, and product recommendations to suit your preferences.
  • Marketing: With your consent, we may send you newsletters, special offers, and promotions. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email.
  • Improving Our Services: To analyze user behavior, improve our website, and optimize our product offerings.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to provide services related to your order:

  • Service Providers: We share your information with trusted companies that help us fulfill orders, process payments, and deliver packages, such as shipping carriers and payment processors.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.

4. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission of data can be guaranteed to be completely secure, and while we take steps to safeguard your information, we cannot guarantee absolute security.

5. Your Rights and Choices

We believe in empowering you to control your data:

  • Access & Update: You can access and update your account information at any time by logging into your Nine Beauty account.
  • Marketing Preferences: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
  • Cookies: You can manage your cookie preferences through your browser settings, though please note that blocking certain cookies may impact the functionality of our website.

6. Children’s Privacy

Nine Beauty is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the revised policy on our website and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please reach out to us: Email: support@theninebeauty.com Thank you for trusting Nine Beauty with your personal information. We are dedicated to ensuring your privacy while you enjoy our clean, clinically-effective skincare products. By shopping with us, you’re not only choosing products designed for your healthiest, glowiest skin, but you’re also placing trust in us to protect your privacy. Thank you for being part of the Nine Beauty community!